Randstad US Jobs

Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions.

job purpose

To providing the client with a specialist MSP solution based on their

bespoke service offering as per the client contract. Managing and controlling all aspects of sourcing/recruitment within the client company. Liaising and

interfacing with Hiring Managers and internal stakeholders to add value to the recruitment process. AS Operations Manager , you will involve managing a team of “MSP Consultant” to achieve operational outcomes within established systems, providing direction and guidance, and ensuring the team is well-equipped and trained. The position also requires managing client relationships, ensuring optimal staffing, addressing issues, and upselling services

You will be responsible for:

• Guiding the Delivery team with necessary knowledge, training, and support.

• Ensuring solutions meet budget and time goals while monitoring P&L and participating in budgeting processes.

• Coaching and mentoring the team for service level excellence and continuous improvement.

• Leading a motivated, high-performing team and managing vendors and stakeholders effectively.

• Developing strong client relationships, managing expectations, and aligning resourcing strategies.\

• Refining client processes for workflow efficiency and account performance to exceed KPIs and SLAs.

• Identifying and meeting customer needs with a focus on outcomes.

• Developing independent solutions with a strong understanding of the business environment, maintaining high standards and quality.

Who We Are Looking For:

• Proven experience in handling a variety of situations and advising others.

• Background in the recruitment industry, particularly in a delivery role.

• Strong track record of managing and motivating teams.

• On-site work experience is highly advantageous.

• International experience is preferred.

• Familiarity with in-house client systems (such as SAP, Oracle, PeopleSoft) and vendor management/application tracking systems is desirable.

• Demonstrated ability to liaise with all levels of management.

• Ability to develop and implement business plans and recruitment strategies.

• Experience in researching complex issues and recommending actions.

• Skilled in planning and managing resources to achieve objectives set by senior managers.

• Excellent written and spoken English and French.

In return, you will receive

• Opportunity to work with a world-class recruitment business with leading technology, tools, and innovation which allow our teams to focus on the human side of recruitment and provide a first-class experience to both our clients and our candidates;

• Extensive learning opportunities and a set career path;

• Working at Randstad means working for a top employer;

• We focus on an inclusive company culture: equal opportunities for all so you can be yourself;

• Competitive salary and excellent benefits package;

• 25 days of holiday + 10 days of paid leave over the year;

• Extra-legal pension plan, group and hospital insurance (including death and disability cover);

• A friendly, professional and experienced team;

• Total flexibility in hybrid mode (2 days in the office and 3 days remotely);

• A varied job that combines daily challenges, customer contact and candidates with the world's leading HR solutions company. That's the job of an Associate Operations Manager at Randstad Sourceright in a nutshell!

Get in touch:

Email: madani.toure@randstadsourceright.pl
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.