Job Information
Randstad US consumer lending specialist in tempe, Arizona
consumer lending specialist.
tempe , arizona
posted 2 days ago
job details
summary
$19 - $20 per hour
temp to perm
high school
category business and financial operations occupations
referenceAB_4562187
job details
Randstad is seeking reliable customer service professionals to support our client in the consumer lending department. This is an inbound and outbound call center for the company's internal partners. You will be assisting internal team members from the Home Mortgage department. Hours: M-F 8am-6pm (8 hour shift within this window)
salary: $19 - $20 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Handle high call volumes with approximately 120 outbound or 60 inbound calls per day.
Assigned to either inbound or outbound calls, not both, with potential for 50-100+ calls during peak times.
Support the Consumer Direct Sales group within the clients' Home Mortgage.
Responsibilities:
Assist Home Mortgage Consultants in the National Contact Center.
Manage inbound leads and "dot com" lead lists for customers interested in refinancing or purchasing a home.
Confirm customer interest, contact information, bank details, and availability.
Transfer verified hot leads to Home Mortgage Consultants for further processing.
Ensure accurate and efficient information gathering to support seamless customer transitions.
Skills
Telephone Etiquette
Basic Software Skills
Customer Service
Adapting to Change
Active Listening
Call Center Support
Customer Relations
Sales Support
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
KH
kyle hemphill
- kyle.hemphill@randstadusa.com