Job Information
Randstad US outbound healthcare customer service in seattle, Washington
outbound healthcare customer service.
seattle , washington (remote)
posted 10 days ago
job details
summary
$24 - $25 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4530862
job details
Making outbound calls to our high and moderate priority members who might qualify for case management.
60+ Calls a day, work is handed out through excel.
30 new members everyday are given and we are expected to make 3 outreached and different times and days within or TAT. Please ensure that all resumes re updated with previous employment and contact information.
salary: $24 - $25 per hour
shift: First
work hours: 7 AM - 7 PM
education: High School
Responsibilities
Making outbound calls to our high and moderate priority members who might qualify for case management.
60+ Calls a day, work is handed out through excel.
30 new members everyday are given and we are expected to make 3 outreached and different times and days within or TAT.
Skills
Healthcare
Follow-up
Active Listening
Telephone Etiquette
Empathy
Interpersonal Sensitivity
Customer Service
Basic Computer Skills
Healthcare Network
Healthcare Law
ERP
Adapting to Change
CRM
Typing Skills
Basic Software Skills
Healthcare System Navigation
Customer support
American College of Healthcare Executives (ACHE)
Client Service
Healthcare Financial Management Association (HFMA)
Customer Relations
Certified Financial Service Auditor
CUSTOMER ORDERS/SALES
Customer Relationship Management
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
RE
ryan eaton
+1 602 200 3916 (tel:+1 602 200 3916)
ryan.eaton@randstadusa.com