Randstad US Jobs

bilingual call center insurance project coach.

• opelika , alabama (remote)

• posted 3 days ago

job details

summary

• $40,000 - $42,000 per year

• permanent

• high school

• category office and administrative support occupations

• referenceAB_4564453

job details

Now Hiring: Spanish/English Call Center Insurance Project Coach Are you ready for a life-changing opportunity? Are you ready to learn and work with a Top Fortune 500 company? Then embrace this rewarding opportunity NOW! Apply today because openings are limited!! Overview Our client is hiring Virtual Spanish/English Insurance Project Coaches who are responsible for supervising and developing a team of insurance service or sales consultants. Your role will focus on driving performance, building a motivated team, and fostering individual skill development in a virtual environment.

salary: $40,000 - $42,000 per year

shift: First

work hours: 7 AM - 3:30 PM

education: High School

Responsibilities

• Maximize Team Potential: Work closely with your team to leverage their natural talents and maximize their performance.

• Team Management: Supervise a team of 15 or more virtual insurance service or sales consultants who engage with existing and prospective customers to offer tailored solutions. Utilize technology and proven leadership skills to ensure continued consultant development and confidence in a virtual environment.

• Collaboration: Partner with management and peers to identify best practices and brainstorm solutions to both minor and major challenges.

• Performance Improvement: Identify opportunities for individual and team performance enhancement, implement improvement processes, and close performance gaps.

• Conflict Resolution: Effectively resolve conflicts and achieve outstanding results by balancing empathy, care, and performance for both customers and staff.

• Administrative Duties: Handle administrative tasks such as managing time off, approving payroll adjustments, ensuring schedule adherence, and monitoring performance metrics.

The essential functions of this role include:

• working weekends

Skills

• Call Center (1 year of experience is required)

• Call Center leadership (1 year of experience is required)

• Spanish (1 year of experience is required)

• English (1 year of experience is required)

• Bilingual (Spanish/English) (1 year of experience is required)

• Call Center Support

• Active Listening

• Basic Computer Skills

• Conflict Resolution (1 year of experience is required)

• performance improvement (1 year of experience is required)

• team management (1 year of experience is required)

• collaboration

• property and casualty (1 year of experience is preferred)

Qualifications

• Years of experience: 1 year

• Experience level: Manager

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

AM

amanda maciej

• amanda.maciej@randstadusa.com