Job Information
Randstad US customer service specialist in malvern, Pennsylvania
customer service specialist.
malvern , pennsylvania
posted 3 days ago
job details
summary
$20 - $23 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4561435
job details
ARE YOU LOOKING FOR A GREAT CUSTOMER SERVICE POSITION, HELPING OTHERS, WHILE WORKING FROM THE COMFORT OF YOUR HOME? THESE POSITIONS PAY $20 PER HOUR! APPLY NOW!!
Our client, one of the world's largest investment companies, is seeking Customer Support Specialists looking to further their career in the financial services industry. You will answer questions about investment products and services and be the voice of the company, working with each client to answer questions, resolve issues and initiate monetary transactions. Apply today to be a part of a team-oriented environment providing personalized solutions to help clients work toward their financial goals!
salary: $20 - $23 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
What We Offer:
Starting Pay: $20 per hour (pay increase to $23 per hour after 2 months)
Training Schedule: Mon-Fri from 8:30am - 5pm (approx 4 weeks)
POST Training: Mon-Fri from 9:30am-6pm
WFH on Mondays and Fridays, Tuesday thru Thursday in office
Please Note: This is a hybrid role, combining WFH and office presence. You must reside within 25 miles of our Scottsdale, AZ office.
What you'll be doing:
Serve as the initial point of contact for clients.
Respond to requests for investment, fund, and account information.
Resolve general account issues.
Follow standardized processes to complete monetary and administrative transactions.
Document and report client feedback for process improvement efforts.
Use consultative approach to position products and services to clients.
Requirements:
High School Diploma
2+ year customer service/business related experience, preferably in finance
Wired Internet - requires an internet speed test that meets 1Gbps download speed (1000mbps) and at least 30 Mbps upload speed
Great Problem Resolution and Time Management skills
Tech-Savvy
Skills
Customer Service
Call Center
Qualifications
Years of experience: 1 year
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
AV
alexandra varela
- alexandra.varela@randstadusa.com