Randstad Customer Service (Bilingual Spanish) in La Mirada, California

Customer Service (Bilingual Spanish)

job details:

  • location:La Mirada, CA

  • salary:$16 per hour

  • date posted:Thursday, January 10, 2019

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_720683

  • questions:deonte.hibbler@randstadusa.com310-443-9580

job description

Customer Service (Bilingual Spanish)

We have an immediate need for a customer service / sales admin in La Mirada, CA, working for the largest food distribution company in the US. This person will team up with the Territory Managers to actively support their customers through regular, scheduled contact and drive sales performance with suggestive, persuasive selling. If you have great customer service, love to assist clients and love to work in a sales environment with a team of professionals, this is the right opportunity for you.

Responsibilities:

The Customer Service / Coordinator position will drive results as the first point of contact for assigned Territory Managers and Customers through Team selling, administrative support, and resolving questions/requests/issues in a timely manner utilizing detailed knowledge foods products, systems, and tools. The sales coordinator will serve as the primary liaison between Customers, Territory Managers, District Sales Managers and Product Sales Support Administrator (PSSA) as well as but not limited to Operations, Credit & Transportation. Engage in regular phone conversations with customers, including taking orders, resolving issues, and opportunistically selling. Review orders placed through Online website to ensure accuracy / completeness, contacting customers with suitable substitutes as necessary. Provide administrative support to Territory Managers and District Sales Managers, as needed. Escalate issues to appropriate parties, as necessary, to ensure appropriate responses.

Working hours: 8:00 AM - 5:00 PM

Skills:

Strong verbal communication and interpersonal skills and solid problem resolution ability required.

Candidate must have a solid customer service orientation, with ability to professionally and effectively influence/persuade customers to purchase products.

Able to process multiple issues simultaneously, driving them to successful resolution.

Working knowledge of Microsoft Word, Excel and Outlook required

Education:

High School

Experience:

Experienced

Qualifications:

Must be bilingual English and Spanish

High School diploma or equivalent required; Bachelors degree preferred.

10 Key experience

This branch is open over the weekend and must be available for weekend shifts

Prism experience a plus

Please apply and send email and resume to deonte.hibbler@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.