Job Information
Randstad US bilingual ar clerk in knoxville, Tennessee
bilingual ar clerk.
knoxville , tennessee
posted 7 days ago
job details
summary
$18 - $19 per hour
temp to perm
high school
category business and financial operations occupations
referenceAB_4558400
job details
Join our dynamic team and leading provider in our industry dedicated to delivering exceptional service to our customers. We are currently seeking a motivated and detail-oriented bilingual Accounts Receivable Clerk to support our Accounts Receivable department.
Position: bilingual Accounts Receivable Clerk Location: Knoxville, TN Type: Full-time, Permanent
Responsibilities:
As a bilingual Accounts Receivable Clerk, you will play a crucial role in managing customer accounts and ensuring timely resolution of outstanding balances. Your responsibilities will include:
Working with Customers: Engage with customers to bring overdue accounts up to date, managing accounts currently in collections.
Customer Support: Assist customers promptly and professionally with inquiries, complaints, and billing questions in both English and [second language].
Documentation: Accurately document all customer interactions, ensuring clarity on information, reasons for contact, and resolutions offered.
Conflict Resolution: Effectively de-escalate situations that may arise during the AR/collection process, maintaining professionalism and empathy.
Goal Achievement: Work diligently to achieve monthly goals set by management, contributing to team success and organizational targets.
Cross-functional Support: Collaborate with other departments as needed, providing translation services for customer communications.
Regulatory Compliance: Adhere to all internal policies and external regulations governing accounts receivable practices to ensure compliance and ethical standards.
Additional Responsibilities: Perform other duties as assigned by management, contributing to the overall effectiveness of the Accounts Receivable team.
We look forward to meeting you soon.
salary: $18 - $19 per hour
shift: First
work hours: 10 AM - 6 PM
education: High School
Responsibilities
Essential Duties and Responsibilities:
• Working with customers to bring their account up to date (accounts currently in collections).
• Assist customers with questions, complaints, and billing questions.
• Documents all contacts, verifying information, reason, and resolution.
• De-escalate situations curing the ar/collection process
• Works to achieve goals given every month.
• Assist other departments as needed with translating for customers.
• Comply with all internal and external regulations.
• Performs other duties as assigned.
The essential functions of this role include:
- working up to 40 hrs of overtime per week
Skills
AR
Basic Accounts Receivable
Qualifications
Years of experience: 0 years
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
AR
anthony rasmussen
+1 865 539 7940 (tel:+1 865 539 7940)
anthony.rasmussen@randstadusa.com