Job Information
Randstad US consumer lending service advisor in johnston, Rhode Island
consumer lending service advisor.
johnston , rhode island
posted april 26, 2024
job details
summary
$18 - $20.07 per hour
temporary
high school
category business and financial operations occupations
referenceAB_4523077
job details
Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are hiring Consumer Lending Service Advisors to join their Johnston Team. This will be a afternoon shift starting at 3:30 pm - 12:00am working an 8 hour shift and 1 day on the weekend.
As a Consumer Lending Service Advisor you will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. If Customer Service is your passion and you enjoy upselling this may be the role for you!
salary: $18 - $20.07 per hour
shift: First
work hours: 3:30 PM - 12 AM
education: High School
Responsibilities
Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
Answer and manage incoming calls
Ability to memorize, recall, or research answers quickly
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team targets, goals, and quotas
Aim for customer resolution
Record, organize and file customer interactions and profile/account changes
Need to be on Camera during Training and Meetings.
Skills
Advisor
Customer Service
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
SM
sravani muthyala
+1 995 921 5414 (tel:+1 995 921 5414)
sravani.muthyala@randstadusa.com