Job Information
Randstad US sales support analyst in jacksonville, Florida
sales support analyst.
jacksonville , florida
posted may 6, 2024
job details
summary
$24 - $26.81 per hour
temporary
associate degree
category business and financial operations occupations
referenceAB_4529173
job details
The Sales Support Analyst is responsible for reviewing and process DEA 222 forms within provided procedures and guidelines. Assess service level reporting and communicate impacted orders to customers, account managers, and other intersections. Interface directly with Sales, Pharma, and Regulatory as a strategic partner offering creative solutions to complex ordering issues. Position is 100% Onsite at the Jacksonville, FL location. Work schedule Mon - Fri from 7:30 am to 4:00 pm. Qualifications:
At least 3 years of customer support working with Sales and Pharma
Excellent verbal and written communication skills
Intermediate to advanced MS Excel
Solid listening skills and must be details oriented
salary: $24 - $26.81 per hour
shift: First
work hours: 7:30 AM - 4 PM
education: Associate
Responsibilities
Reviewing and process DEA 222 forms within provided procedures and guidelines.
Assess service level reporting and communicate impacted orders to customers, account managers, and other intersections.
Interface directly with Sales, Pharma, and Regulatory as a strategic partner offering creative solutions to complex ordering issues.
Utilize 222 Imaging Software and established procedures to process DEA 222 forms within the defined parameters.
May be responsible for managing and logging customer/sales calls received through the controlled substance phone queue.
Execute inventory support upon request including but not limited to returns, expedited deliveries, onetime special order requests, and substitute item suggestions
Communicate order issues to the sales teams via Salesforce.
Assist with order tracking and report updates utilizing current system tools.
Manage all purchasing tasks associated with controlled substance projects.
Collaborate with key intersections in developing and implementing new processes as deemed necessary by management.
Skills
Professional
Customer support
Sales Support
Microsoft Excel
Qualifications
Years of experience: 3 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
SM
sravani muthyala
+1 995 921 5414 (tel:+1 995 921 5414)
sravani.muthyala@randstadusa.com