Randstad US Jobs

servicenow platform engineer.

• chicago , illinois

• posted 3 days ago

job details

summary

• $65 - $75 per hour

• temp to perm

• bachelor degree

• category computer and mathematical occupations

• reference1055531

job details

job summary:

The ServiceNow Platform Engineer works with internal clients to assist them in achieving their business objectives through effective development of industry leading workflows. Manage ServiceNow solutions, writing specs for new application needs, configuring new applications, and supporting and testing existing applications for various issues and updates. You will work independently with minimal guidance to contribute to the design, configuration, build, and daily support of these solutions and actively engage with business partners to solve their business problems. A strong passion to continuously improve the user experience and enterprise efficiency is required, as this role will work to turn ideas into deliverables and valuable business solutions. We require individuals to live near Chicago IL, Joliet IL, Eden Prairie MN, Milwaukee WI, Indianapolis or Evansville IN.

Develop, Manage and Support Applications

• Develop no code/low code solutions on the ServiceNow platform via scripting/coding and system configuration.

• Provide superior customer service to /internal clients, including response to incidents, proactively notifying customers of issues, assessing, and communicating business impact, and identifying root cause.

• Lead monitoring and testing of new releases and systems, as well as changes and fixes to existing systems, to ensure effective implementation.

• Communicate and address complex application problems/issues and planned resolution to key stakeholders, including management, development teams, end users and

• Must be able to understand, generate, and amend technical documentation.

Facilitate improvements in line with changing business needs

• Create and foster partnerships with internal stakeholders to develop a solid knowledge base of the business, including needs and opportunities specifically related to application/IT platform solutions.

• Formulate and define scope and objectives for changes through research and fact-finding combined with an understanding of business systems and industry standards, documents requirements.

• Develop and cultivate relationships with vendors and external industry contacts; work closely with vendors to ensure third party applications operate as documented.

Compliance and Risk

• Prepare documentation of changes for SOX, internal and external auditors, and other regulatory agencies, as needed.

• Maintains current knowledge of industry developments including changes in technology and regulations.

• Review and monitor analytics, statistics, and relevant data/information.

Key Competencies for Position

• Problem Solving/Decision Making

• Seeks and leads efforts to identify what caused the issue;

• Collaboration

• Builds rapport and effective relationships with all levels of internal and external stakeholders. s.

• Drive and Execution

• Self-motivated and committed to achieving established goals, overcoming obstacles, and continuously learning to improve performance.

• Planning and Organizing

• Ability to determine a course of action, set and manage priorities, and ensure optimal resources to achieve individual and/or team objectives.

• People Leadership

• Uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies one's own behavior to accommodate tasks, situations and individuals involved.

• Culture Leadership

• Listens openly, recognizes different viewpoints, and builds on areas of agreement; gains cooperation through influence; builds effective working relationships within and outside the Department, establishes trust, credibility, and respect through a track record of meeting commitments.

Breadth of preferred experience on the ServiceNow platform:

• Flow Designer / Legacy Workflows experience.

• Integration Hub configurations.

• Experience with ServiceNow reports, dashboards, and Performance Analytics.

• Experience with designing ServiceNow Portals.

• Advanced knowledge of catalog design and client scripting.

• At least 3 years of experience implementing any module within ServiceNow.

• Knowledge of ServiceNow module uses.

• Additional ServiceNow development certification/experience. (e.g. Advanced System Administration, Certified Application Developer, Application Creation, etc.).

• Proven experience with application integrations using technologies such as API integration, SOAP or REST Web Services, JDBC/ODBC, and flat files.

• Bachelor's Degree in Computer Science or related technical discipline, or the equivalent combination of education, professional training, or work experience.

location: CHICAGO, Illinois

job type: Contract

salary: $65 - 75 per hour

work hours: 8am to 4pm

education: Bachelors

responsibilities:

The ServiceNow Platform Engineer works with internal clients to assist them in achieving their business objectives through effective development of industry leading workflows. Manage ServiceNow solutions, writing specs for new application needs, configuring new applications, and supporting and testing existing applications for various issues and updates. You will work independently with minimal guidance to contribute to the design, configuration, build, and daily support of these solutions and actively engage with business partners to solve their business problems. A strong passion to continuously improve the user experience and enterprise efficiency is required, as this role will work to turn ideas into deliverables and valuable business solutions.

qualifications:

• Experience level: Experienced

• Minimum 5 years of experience

• Education: Bachelors

skills:

• servicenow

• servicenow

• servicenow

• servicenow

• SOAP

• RESTEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.