Job Information
Randstad US tech/warranty support representative in carlsbad, California
tech/warranty support representative.
carlsbad , california
posted april 18, 2024
job details
summary
$20 - $23 per hour
temporary
high school
category office and administrative support occupations
referenceAB_4517560
job details
Do you know the ins and outs of routers, WiFi, cell phone applications and computers? Do you have a customer-first mindset and thrive in a fast-paced environment? If, so we would love to talk with you! We are currently seeking a Contract Technical and Warranty Support Representative to join the team in Carlsbad, CA. We estimate this contract will be 4 months.
salary: $20 - $23 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Provide support to pool owner customers for inquiries surrounding web-connected device
troubleshooting of installation/warranty processes and other programs.
Review and authorize warranty service work to be performed by independent service
companies.
Attend technical training classes to maintain current with troubleshooting of web
connected products.
Work with other team members to help achieve overall department goals and tasks.
Other duties as assigned.
Skills
Systems Support
Customer support
Technical Support
Call Center Support
Active Listening
Telephone Etiquette
Basic Software Skills
CRM
ERP
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
get in touch
we are here to help you with your questions.
KS
kathleen shannon
- kathy.shannon@randstadusa.com