Randstad US Jobs

ecw support specialist and trainer.

• atlanta , georgia

• posted 3 days ago

job details

summary

• $37 - $39 per hour

• temp to perm

• high school

• category healthcare support occupations

• referenceAB_4561778

job details

Are you proficient and skill in navigating and training employees in eClinicalWorks? If so, we are a looking for a dynamic professional to join our Human Resources training team to develop and manage comprehensive training programs for new employees. This position will be responsible for developing reports, implementing support strategies, assisting employees on using ECW and ensure operations are ran smoothly. This position will be supporting a Women's Health Group of practices at their corporate office in Sandy Springs, GA. This will be a fully on site/ in office position Monday- Friday 8am-5pm. This role will be a temporary to hire opportunity paying $37-$39/ hour. If your skillset aligns with the position, please to the position and we will contact qualified candidates for next steps.

salary: $37 - $39 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

• Serve as the primary point of contact for eClinicalWorks-related escalations, troubleshooting complex issues, and providing timely resolution

• Train new employees on the system eClinicalWorks

• Create new employee profiles and logins in ECW

• Develop and deliver comprehensive training programs to enhance user proficiency and system adoption

• Responsible for overseeing the efficient operation and support of our eClinicalWorks software for both the EMR and RCM functions, as well as related systems

• Collaborate with medical, RCM, and operational leaders to standardize, streamline, and optimize clinical and business workflows to meet the strategic goals of the organization

• Ensures clinical and business workflows are properly developed, tested, and implemented in production to drive outcomes

• Develop and document workflows

• Configure features and functions in EMR and RCM,

• Identify areas of improvement for existing systems and new opportunities that will drive value to the business and support the organizational goals

Skills

• ECW

• Medical Software

• Operations

• Technical Support

• Office Support

• HIPAA

• Revenue Cycle

• Employee Training

• Troubleshooting Issues

• eClinicalWorks

• Training Programs

• Human Resources

• Onboarding

• New Hire Training

• Administrative Duties

Qualifications

• Years of experience: 4 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

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ashley daugherty

• ashley.daugherty@randstadusa.com