Job Information
Randstad US customer service representative in arlington, Virginia
customer service representative.
arlington , virginia
posted 3 days ago
job details
summary
$19.50 - $21 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4562186
job details
Does the idea of an open, challenging, and collaborative environment make you smile? A major transit company seeks a Customer Service Representative to join the commuter specialist team who will support customers and staff. This is a full-time position, 40 hours per week, 10:45 am to 7:15 pm, and some weekends are included. If you are interested, please directly to this posting for consideration.
salary: $19.5 - $21 per hour
shift: First
work hours: 10:45 PM - 7 PM
education: High School
Responsibilities
Provide a communication link between customers and staff regarding transportation information
Sale of Metro and local transit passes, EZ Pass, Smartrip cards, and other forms of transportation passes
Strong customer service skills
Providing trip planning/pricing information
Keeping up to date with scheduled routes, updates, and changes
Completing daily paperwork
On-time and reliable performance is a must
3 - years of customer service experience in the Hospitality or Retail industry
Stable employment history
Outgoing personality a must
Willing to learn and promote all transportation options to customers aggressively
THIS IS A BILINGUAL POSITION ONLY
Skills
Customer Service
Customer support
Customer Relations
Empathy
Active Listening
Follow-up
Basic Software Skills
Interpersonal Sensitivity
Telephone Etiquette
Bilingual Spanish
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
DC
debra campbell
+1 703 706 0030 (tel:+1 703 706 0030)
debra.campbell@randstadusa.com