Job Information
Randstad US it support technician in alexandria, Virginia
it support technician.
alexandria , virginia
posted may 30, 2024
job details
summary
$29 - $32 per hour
contract
bachelor degree
category computer and mathematical occupations
reference1053859
job details
job summary:
These should be onsite staff, especially to assist with the phased transition of staff back in to the office. This would include deployments, software installs, office setups/moves, and troubleshooting.
The Support Engineer candidates should have at least 4 years Help Desk experience, college graduate preferred.
MS Office and Operating System Support
Imaging and Computer Deployment
Remote Access Assistance
Computer Reconfigurations Due to Office Changes
Software Installations
Help Desk ticket and phone call support
Project rollouts - OneDrive, Fleet Services Faster Upgrade, Finance computer deployments (if needed), Munis upgrade, Kronos upgrade, APEX upgrade
Technical Skillset - Active Directory, a device management tools such as SCCM, Anti-Virus software, MS Office suite including Teams, Two Factor Authentication
MS Teams User support experience
Deskside support
Hardware install and troubleshooting experience requried
location: Alexandria, Virginia
job type: Contract
salary: $29 - 32 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
These should be onsite staff, especially to assist with the phased transition of City staff back in to the office. This would include deployments, software installs, office setups/moves, and troubleshooting. The position will assist with higher level projects as they come up.
candidates should have at least 4 years Help Desk experience, college graduate preferred.
Able to lead IT projects impacting user/computer configurations
MS Office and Operating System Support
Imaging and Computer Deployment
Remote Access Assistance
Computer Reconfigurations Due to Office Changes
Software Installations
Help Desk ticket and phone call support
Project rollouts - OneDrive, Fleet Services Faster Upgrade, Finance computer deployments (if needed), Munis upgrade, Kronos upgrade, APEX upgrade
Technical Skillset - Active Directory, a device management tools such as SCCM, Anti-Virus software, MS Office suite including Teams, Two Factor Authentication
qualifications:
Experience level: Experienced
Minimum 2 years of experience
Education: Bachelors
skills:
Technical Support
Desktop Support
Desktop SupportEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.