Job Information
Randstad US office assistant in methuen, Massachusetts
office assistant.
methuen , massachusetts
posted may 7, 2024
job details
summary
$52,000 per year
permanent
high school
category office and administrative support occupations
referenceAB_4529771
job details
Family owned and operated business in the Merrimack valley is looking to add a dynamic office assistant to their team! If you enjoy providing top notch customer service and want to be a part of a team that delivers first rate quality service, then we should talk! Service industry experience will be preferred. Click to !
salary: $51,999.99 - $52,000 per year
shift: First
work hours: 7:30 AM - 4 PM
education: High School
Responsibilities
Generate Purchase Orders
Handle incoming customer inquiries, supporting dispatch operations
Maintain and update return records for credit issuance
Conduct follow-up calls with customers after service appointments, updating surveys and sending review requests for Google posting
Update accounting software with received vendor invoices
Aid managers in composing written communications to vendors and customers as necessary
Regularly archive old files
Coordinate new Installation projects
Organize Accounts Receivable and Accounts Payable invoices
Verify vendor statements against accounting software balances
Test and implement new procedures within system
Keep customer files current with installation information (e.g., filter sizes, equipment details)
Complete product registrations
Confirm appointments for the following day at the dispatcher's direction (service, installations, and RFQs)
Schedule preventive maintenance appointments
Engage in outbound calling, as directed by the Office Manager, to ensure service operation success
Maintain the customer database with accurate and up-to-date information
Assist in renewing and scheduling maintenance agreements for technicians
Help with service call entry and scheduling during peak seasons
Manage social media account postings
Respond to Google reviews
Participate in company-sponsored training sessions
Support managers with ongoing projects
Skills
Microsoft Office
Scheduling
Multi-tasking
Prioritizing
Organization
Office Support
Oral Communication
Dispatching
Qualifications
Years of experience: 0 years
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
KJ
kelley jordan
+1 617 227 2090 (tel:+1 617 227 2090)
kelley.jordan@randstadusa.com